Verbal Victimization And Mental Health - 1652 Words

Many secondary school students has severely impacted by bullying, making them feel self-conscious, less confident, and more anxious. A study by Collier, Bos, and Sandfort (2013) discusses this common incidence and the connection between homophobic verbal victimization and mental health in teenagers. The article highlights a specific kind of bullying, homophobic name-calling and its connection to the teenager mental health in the Netherlands. They also observe the different parts of gender, gender expression, and sexual preferences in homophobic peer victimization. The verbally victimizing behaviors that are being used by children and teenagers such as name calling tend to emphasize status differences. Teenagers who use of homophobic†¦show more content†¦After, the authors explain how peer victimization has various mental health outcomes in LGB youth. They found that when controlling for previously reported levels of each psychosocial outcome variable that homophobia victimiz ation anticipated concern, misery and a lower sense of school belonging to the boys and extraction in girls. After this finding, it indicates that homophobic victimization had a great mental health impact on sexual minority youth more than heterosexual peers. In addition, the authors discuss that in the Netherlands, 13-15-year-olds found that who have same-sex most likely to get destructive treatment by other students than those without same-sex. In the Netherlands in which the social expectations for women and men are very similar than different. Therefore, where homosexuality is less denounced and gender roles are less harshly observed. An article is trying to prove different consequences of homophobic name-calling and the effects of mental health on teenagers where the authors also discuss about different risk factors such as negative treatment by peers, same-sex attractions, gender non-conformity, and psychological distress. Study Purpose and Hypotheses This study explained the predominance of homophobic name-calling among Dutch

Information System Briefing - 734 Words

Information System Briefing Understanding how goals of an organization and the roles of its stakeholders affect the selection process of an information system is vital to the success of that project. To ensure the execution of this task as well as its organization, efficiency, and accuracy, key leaders join creating a team of professionals ready for implementing change (Wager, Wickham Lee, Glaser, 2009) . Learning how to select and acquire an information system, goals that should drive it and the roles of stakeholders is imperative to keep the project from failing. Selecting and Acquiring an Information System The process for selecting and acquiring an information system begins when the benefits of the current system no longer†¦show more content†¦The charge guides the group in tasks that include screening the marketplace and vendor profiles that ensure the consideration of all options, including what determines system goals, and prioritizes, and defines system requirements.(cite) Additionally, the stakeholders combine all established system requirements into a package to for viewing by third party assemblies, which creates a request for proposal (RFP) or a request for information (RFI). Vendors view these to determine if their product meets the needs of the organization (Wager, Wickham Lee, Glaser, 2009) . Conclusion. Each aspect must hold its importance so stakeholders can effectively select and acquire a new system. It takes a strong leader to guide the best of each department in selecting an information system to share the organization. Goals should arise from analyzing previous system errors so that they strategically improve those errors. Clearly communicating, developing, implementing, and maintaining goals and outcomes during the strategic change of an information system are vital to say the least. Wager, K. A., Wickham Lee, F., Glaser, J. (2009). Healthcare Information Systems (2nd ed.). San Francisco, CA:Show MoreRelatedInformation System Briefing997 Words   |  4 PagesInformation System Briefing Jennifer Randall HCS/483 April 17, 2012 Calethia Williams, MSHCM Information System Briefing In today’s modernized society, health care organizations rely heavily on information systems. Information technology has improved tremendously over the years, becoming a major advantage to the health care industry. With proper planning, development, and management, information technology can bring about countless efficiency in structural maneuvers. With the constantRead MoreBriefing on the Selection and Acquisition of a Healthcare Information System924 Words   |  4 PagesBriefing on the Selection and Acquisition of a Healthcare Information System Executive Summary In defining the selection and acquisition framework for the healthcare information system under consideration, the creation of an Information technologies (IT) strategic plan is first needed. By definition, an IT strategic plan defines in very specific terms how a proposed IT system will align with and contribute to the strategic plans, objectives and goals of a healthcare organization (Davis, AdamsRead MoreCIO Briefing for Information System Acquisition in a Healthcare Organization816 Words   |  3 Pagesï » ¿Briefing for CIO Information System Acquisition Executive Summary The acquisition of an information technology (IT) system by a healthcare organization must incorporate several different concerns. 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In applying academic material, it is understood more and in familiarising with the work environment, a career option can be chosen. Part of the attachment was for students to create networks. networks are useful in securing jobs and getting information about the industry. 1.2 Methodology The industrial attachment was conducted over the period between May 10th and July 27th 2012. This period amounted to a total of 10 weeks over the school holidays. It was after the third year of study in the degreeRead MoreSystem Briefing999 Words   |  4 PagesSystem Briefing By: LaTreena Alexander HCS/483 April 22, 2013 Augustus Scarlato Once an employee begins employment with a company he or she must first go through completion of the internship program. During the program the employee has a very important briefing that he or she completed on time, and then presented to the CEO of the company. The guidelines required to complete the briefing assignment consist of the explaining in detail the selection process, and how it was affectedRead MorePurpose And Scope Of Communications Management Plan Essay905 Words   |  4 Pagesproject information. It also provides appropriate methods for information collection, screening, formatting and distribution of project information. Additionally, it provides an understanding among project teams regarding actions and processes necessary to facilitate the critical links among people, ideas, and information that are necessary for project success. Communications planning activities identify the appropriate level of communication for each project stakeholder, what information shouldRead MoreThe Role Of Supervisory Administrative Support Specialist For The Drug Enforcement Administration, New York Division ( Nyd )1584 Words   |  7 Pages †¢ DEA recently implemented a new system to account for all OGV’s and their expenditures. The Financial Reconciliation Module (FIRM) system was created to reduce paper usage and to electronically track all vehicle activities. The FIRM system is tied to the financial and property system and the banking institution. I was responsible for training the NYD Vehicle Unit Staff and provided recommendation to HQ’sRead MoreCriminal Justice 1011582 Words   |  7 PagesHowever, in the absence of probable cause, the courts may or may not sign a search warrant. (which is a minimal constitutional standard). (Neubauer, 2004) The precise meaning of probable cause and how it is met can be explained as: The total information of what law enforcement officers have heard, or had known or observed. Probable cause will not rest until the facts supporting the warrant are asserted by the officers as being valid and true to the best of his knowledge. -------------------------------------------------Read MoreMeeting Hall s Marketing Activity Implementation Plan Essay1205 Words   |  5 PagesBriefing agenda Briefing date: 10 January Briefing time: 10.00 am Briefing duration: 2 hrs Team building activity 1. Provide comfortable rest place for breaks. 2. Develop and schedule lunch and learns for employees. 3. With team building fun and fitness in mind, you can schedule fitness sessions in your workplace for employees. Email: To: bob@barkly.com.au; ben@barkly.com.au; Dan@barkly.com.au; becky@barkly.com.au; dave@barkly.com.au; Jane@barkly.com.au; Cc: Jane@barkly.com.au; Bcc: Jane@barkly

Examples of Essay Topics for College - Overview

Examples of Essay Topics for College - Overview The essay is easily among the most troublesome sections of the college application approach. If you discover that the writer did not provide precisely what you expected, request a revision, and we'll make the corrections. If when you are preparing a report you merely analyze specific literature, the essay demands an excellent penetration into the issue. You could also get in touch with your writer to supply some added recommendations or request information regarding the order's progress. Don't neglect to bring a strong hook at the beginning (introduction paragraph) and wind up with an impressive conclusion to earn the reader want to go over the interesting persuasive essay topics of your selection. Ensure you give clear explanations of the things on your list too. One of the most difficult features of college life is finances. At exactly the same time, you're impress the college admissions folks greatly if you're able to present your capacity to learn from your failures and mistakes. If you've already graduated from college or university and are trying to find an excellent job, you will need to get a persuasive resume to impress your future employer. It is crucial to mention that the idea doesn't need to be a good one. You're attempting to show colleges your very best self, therefore it might appear counterintuitive to willingly acknowledge a time you struggled. Explain your commitments, and you're going to be the type of student colleges find immensely attractive. F. Bacon The main intention of the capital isn't to get as much money as possible, yet to guarantee that money causes a better life. Here's What I Know About Examples of Essay Topics for College You may continue to keep your argumentative essays for your upcoming job portfolio in case they're highly graded. The success of a research paper mostly is dependent upon the topic, which is why a number of time is spent searching for the best research paper topics for college students. Since you may see, there's a plethora of different argumentative paper titles you may utilize. As soon as you inform us about all of the paper information, we'll begin trying to find a pr oper writer for your paper. To choose which subject you're likely to discuss, it's vital to see the complete collection of good persuasive speech topics from the special area of study. So you don't actually need to get a topic! It isn't only about the topic a student chooses to write on, but instead, how they write about doing it. Therefore, the topic you select plays a crucial function. All you have to do is specify if you want your essay to be delivered. In this kind of situation, it's more convenient to discover ready-made essays and use them as an example. Bridget's essay is extremely strong, but there continue to be a couple little things that could be made better. Individual schools sometimes need supplemental essays. As you are interested in getting the essay to communicate the very best information about you, you should do thorough preparation for the sample college admission essays to accomplish its purposes. In some instances, the college will give an essay topic for you. To compose a strong argumentative essay, students should start by familiarizing themselves with a number of the common, and frequently conflicting, positions on the research topic so they can write an educated paper. Many students come online to discover persuasive essay topics for higher english simply to pick precise topics and begin writing about them. No paper written for one more client is used for one more customer. In the event you have any pressing questions, you don't need to shy away. In choosing your topic, it's frequently a good concept to start with a subject which you already have some familiarity with. To guarantee that you will discover a complete answer to every question, we've got a support team that's always online. How to Get Started with Examples of Essay Topics for College? Various things to various folks, since the situation demanded. It's possible to also examine important reasons for misunderstanding between kids and parents. Fortunately, colleges will think something similar about you in the event you choose to incorporate your love of literature in your essay. Occasionally it only looks simple, but a great deal of students forget about the kind of academic writing they have to stick with. Application essays about challenges reveal how you respond to difficulty to individuals who are really interested in how you'll handle the subsequent four years by yourself. Use a brief anecdote, a brief you're writing. A conclusion is, without doubt, the main portion of the argumentative essay as possible either support the very good impression or destroy it entirely.

Strategic Plan for CenITex Samples for Students †MyAssignmenthelp.co

Question: Discuss about the Strategic Plan for CenITex. Answer: Introduction CenITex is a shared services agency for Information and Communications Technology (ICT). This agency was set up by the Government of Victoria which is the democratic administrative authority of the Australian Victoria state. CenITex was established as a body of the Victorian state in the month of July of the year 2008. This step was taken in order to centralize the support of Information and Communications Technology to the departments and agencies of the government. Formerly known as the Office of Shared Services, it was renamed CenITex signifying IT to be the center of excellence. Today, CenITex provides these ICT solutions and services to six departments of the Victorian Government and the associated agencies and entities of the government. CenITex was created for the purpose of centralizing the ICT support to the agencies and departments of the Victorian Government on 16th July 2008. It is a state owned enterprise that provides services like application hosting, desktop services and the infrastructure required for the same (Jim Rouse, 1999). They are serving 32,000 people presently with their services for ICT in six departments of the Victorian Government as well as the associated portfolio agencies. They are also providing their services to the Public Transport Services of Victoria, the VicForests, Environment protection Authority of Victoria, The Victorian Taxi Service Commission and the Victorian Ombudsman (Raman, 2012). Honorable Robin Scott MLA who is the Minister of Finance of Victoria takes care of the operations of CenITex. At CenITex, the corporate reporting requirements of the Department of Treasury and Finance are handled and taken care of. They provide complete ICT services for professional setups, workplaces and the hosting services. Their workplace solutions include personal productivity applications, services for desktops, file and printing, diary and email and internet access. The hosting services provided by CenITex include storage and back-up services, disaster recovery and restoration services, application hosting and database and application management for the server. The professional services offered by them are usually the projects funded by the customers (Dix Lee, 2002). These include project management and building and designing the solutions. Along with these, CenITex also provides services for identity and access management, services for security, directory, and on-boarding an d off-boarding services for the directories. The organizational structure of CenITex is very simple with a panel of the Board of Directors and a CEO who reports to the CenITex board. The present CEO of CenITex is Michael Vanderheide. Existing strategies As mentioned on the organizations website, the goal of CenITex aims at providing the services for the Information and Communications Technology to promote an agile, modern and productive public service. CenITex has adopted a few strategies to achieve sustainable competitive advantage. Their primary strategy is to be a low cost provider with an emphasis on cost-based advantage over competitors. For this they have been providing services at the lowest possible costs without compromising on the quality of service being provided.In addition to this, the organization has also adopted A focused low cost strategy. This is done by concentrating on a narrow consumer segment and offering lower price. The price of their service has been already set to a very competitive scale and they have narrowed their focus to the public sector organizations to create a niche market. Thus the two main strategies adopted by the organization are cost leadership and focused low cost strategy. They are making us e of their competitive capability to stay ahead in the game and also taking an advantage of their core competence and distinctive competence to emerge as a market leader. They provide an assortment of ICT services to the various departments of the Victorian Government. Their aim is to provide their customers with reliable, easy to use, contemporary technology and to enable them to deliver the services expected and needed by the Victorian Community. The two primary strategies used by CenITex are cost leadership by providing best possible services at a low cost and a focused differentiation strategy where they target a specific segment of the customers and provide a variety of specialized services to that particular customer segment. Thus, they aspire to provide their customers with quality services delivered on time that meets all their needs. They wish to keep their customers up to date with the latest technology and resolving any issue that may arise while doing that. They focus on responding to the needs of their customers in an efficient and time bound manner. They have a team of IT experts that aims at providing a resolution to all the IT woes of their customers to their satisfaction by taking ownership of the problem and getting it resolved. They also provide a platform that is absolutely secure and dependable so that the government agencies can do their work in a better way and deliver great services to their people. Their technology is reliable and secure and can be used for working on and storing the confidential and sensitive information available with the government departments and agencies. They also assure their customers of providing services that are cost effective and matching their needs to the t. They proclaim themselves to be a part of the Victorian Government and they focus on delivering the best value for the cost that the government bears for their services. They aim to serve the public sector of Victoria through their cost effective and s ecure technology solutions. The organizational structure of CenITex is headed by the Chief Executive Offices Michael Vanderheide. He reports to the Board of Directors of CenITex. The organization is split into four branches namely Strategy and Governance, Customer Engagement, Service Operations and Human Resources. These branches are headed by Paul Cooper, who is also the Acting Director of the Board, Nigel Cadywould, Scott Ayer and Catherine Proud respectively. Nigel, Scott and Catherine are also the Directors of the Board. Another person holding a position of responsibility in CenITex is Catherine Ho who is the Chief Financial Officer of CenITex. CenITex follows the accountability framework of the Victorian Government. This framework provides guidance during the decision making process of CenITex. Their primary goal is to provide services that are reliable, secure and at the best possible price. Their relationship with their customers is based on the organizations commercially oriented arrangements. These inc lude their service level agreements and the memorandum of understanding. Their services are commercially oriented and the accountability framework provides further clarity for decision making in the organization. The CenITex Board takes care of the governance and is the formal governing body for the organization. The Executive leadership team is assigned the operational responsibility and thus it takes care of the day to day functioning of the organization. Apart from this, there are two additional committees that are independent standing committees that report directly to the CenITex board. These are the Audit and Risk Committee and the Remuneration Committee. While the Audit and Risk Committee ensures integrity in work practices, quality of work and financial reporting, disclosures, internal control framework, annual audit of financial statements, legal compliance and the regulatory risks, the Remuneration Committee is a standing committee that presides the annual remuneration rev iew, employment policies, compliance and appointment of the Chief Executive (eStrategyPartners, 2010) Strategy evaluation The year 2012 was a year of turbulence for the organization CenITex as the Victorian Ombudsman study found out the conduct of the organization improper and there were numerous breaches of the policies and guidelines for procurement laid down by the CenITex board. The organization has however come a long way from that and redeemed the lost trust and image as the ICT service provider for the Victorian Government. This is even evident from the financial performance of CenITex that had observed a big drop in 2012 (State Government of Victoria, 2017). The organization had accounted for a loss of $25 million in 2010 and a loss of $37 million in 2011. They then went through an overhaul of not just the board and the members, but also the organizational policies. The cost leadership and focused differentiation strategy for CenITex seems to be working in favor of the organization. The organization in the year 2016 turned a surplus of $8 million and it is expected to increase further during thi s year. The board has decided to reinvest the surplus from the funds in the expansion of the existing operations. In addition to the surplus, the organization has further allocated an amount of $2 million to fund or co-fund the projects undertaken by other departments. This is named the innovation fund (Cowan, 2015). The major transformations that happened in the organization include application shifting for a department in the organization to Azure and introduction of Mobile Access Gateway. The focus has also shifted to cloud technologies which are predicted to be the future of storage technologies. This significantly reduced the operational cost of providing the same services and helped the organization in making profits even when the cost of the service remains the same or drops down. They have restructured the strategies, but the primary strategy of providing services at the lowest possible cost persists. They aim at providing the best possible services to their customers at the lowest possible cost. The overall operational environment of the organization has become much more reliable and the organization is slowly and steadily gaining back the trust lost. The organization that was once in the headlines and front pages for the infamous outages and discrepancies is has now reduced the outage o f serious levels by about 40%. It is difficult to imagine that this organization was a few years back about to get replaced by the former state government. The number of clients of the organization has also increased from 6 in 2014 to 20 presently in the public sector of the Victorian Government however their focused differentiation strategy remains and the public sector is still their preferred customer segment. They have increased their on-site support and made the access to the IT service center even simpler with the help of a voice response menu. They remodeled and, modernized and standardized their infrastructure on the Government Shared Platform, which resulted in cost effective and more productive functioning. In January 2016, CenITex appointed four new members to its board of directors who are very high ranking public servants. The strategy restructuring has also impacted the employee turnover for the organization which is at an all time low of mere 6 percent (Coyne, 2015). The organization is accounted for being a troublemaker since its inception in the year 2008. It has seen failure in operations, blow outs of the defined budget, poor strategic plan and weak implementation of the policies, but the good thing is that the organization has placed it all in the past now. It has been finally able to deliver what it was formed for and has been able to put the failures and letdowns in the past. The troubles for the organization had stemmed from poor planning and strategic thinking. This resulted in missed opportunities and tarnished image. However, the organization that was once on the brink of outsourcing is now standing tall with the improved performance and superior work environment. This has only been accomplished due to the changes made in the strategic plan at the time when it was needed the most (CenITex, 2015). PESTEL Analysis On conduction of a PESTEL analysis for CenITex, we have come across the following information that might help the organization in designing new strategies and implementing them to make the organizational functions even better. The PESTEL analysis of any organization helps us in studying their external environment and the contributing factors in the working of the organization that are beyond their control. For CenITex, the external environment comprises of the political, economic, socio-cultural, technological, ecological and legal environment. The political environment for CenITex is currently in favor of the organization. The people in power have extended full support and even given the organization additional responsibilities which indicated increased trust of the government on the organization. The political situation of the nation is currently very stable and that is an added benefit for CenITex. The economic position of Australia is very stable and the country also has a very s table financial system. The organization can contribute its bit in the low employment rates of the country and the economic growth of the nation is only going to help them in the long run. The socio-cultural factors include the social customs, beliefs and traditions belonging to the area being studied. The cultural environment of Australia is very diverse and the education level of the nation is continuously on a rise. This is going to benefit CenITex as it indicates an added flow of talent for the organization (Chirgwin, 2013). The technological environment of CenITex is a crucial contributor in the organizations growth. Being an organization functioning in the IT industry, they must keep up with the rapidly evolving technologies and adapt them to stay ahead in the game. Ecological environment of an organization comprises of all the living and nonliving things that impact the working of the organization. The ecological environment of CenITex is made up of the organizations it works with, the technologies, its employees and the public that receives the services of their customers. CenITex has been providing quality services and has redeemed its status in the Australian market. The organization must now work towards maintaining this and improving their operations even more. The legal environment for CenITex is favorable till now. Although the organization has gone through a troubled past, the present is over that and the future looks promising for CenITex. The legal issues arising must be handled quickly and discretely in order to prevent them from tarnishing the image of the organization. Recommendations The cost leadership and focused differentiation strategies of CenITex have made them emerge as a leader in the market. The organization has been able to make the most out of their core competencies and this has resulted in economies of scale for CenITex. Mistakes are made by all but the ability or inability to learn and improve from their mistakes makes them successful or a failure, whatever they wish to be. The Victorian Government at the lowest point of operations of CenITex made them objectively assess the real reason and factors responsible for the poor performance of the organization. Although the organization has risen from the ashes and made a mark, it is important that the mistakes once made are not repeated. The organization needs to regularly monitor and audit the performance and strategic plan to ensure compliance (Fyfe, 2012). This will also make sure that the organization is headed in the right direction. The organization definitely has the drive and passion to make thin gs happen and push the boundaries further, this has been proved by their current performance. There is a big responsibility on the shoulders of the organization and its management now to not just maintain the performance to its current level, but also take it a notch further. The organization must not waver from its drive to provide cost attractive services without compromising on the quality of the work. The government shared services organization has transformed itself and emerged as a success after struggling with accusations and allegations since it began the operations in 2008. The biggest and most commendable step taken by the organization was to accept the mistakes. The management accepted what was wrong with the organization and made efforts to improve them. This has made them come really far and emerge as a delayed but undisputed success (LeMay, 2012). Since the operations of the organization depend on technology and technology is one sector that is very dynamic and evolves continuously, the organization needs to be on their toes all the time. They need to constantly adapt and evolve with the changing technologies and also change their operations accordingly. Cloud technology is the future of storage, thus more efforts must be done to shift to the cloud based servers and technologies that enable them(LeMay, 2013). The surplus funds must be further invested for the betterment of the organization and its operations and the risk factors like outages and breakdowns must be minimized by making the technologies more robust and reliable. The organizational environment must be maintained to be positive at all times and the employees must be respected and treated fairly. This will instill their trust in the organization and consequently make the organization stronger and better (Pearce, 2016). The corporate strategy of CenITex is well defined and they are perfectly aligned right now to be the top provider of ICT services. The high industry attractiveness is going to work in favor of the organization and they are going to benefit from the extremely competitive market if they continue to follow their cost leadership and focused low cost strategy and provide the services at the best cost in the market. The strategy and structure of the organization are explained in the report. The organization must work towards building a better mechanism for strategy implementation and strategy execution The competitive capabilities of the organization are in full bloom presently and are expected to improve even more in the coming times. The only target now is to make the most out of and continue their best practices and not sit on the accomplishments, but aim for continuous improvement. Some recommendations for briging about this change are implementing management by walking around, encouraging employee, customer and public feedback and making the feedback meachnism more robust. They already are making use of the first mover advantage as they are the sole provider of these services in the Australian public sector. They can improve even more if they start customization of their services and service attributes attributes that meet customers needs and are provided at an affordable cost. This strateg y will make CenITex attract even more customers from not just the public sector of Australia, but also the private entities and independent users. Summary and conclusion In this report, we have studied and conducted a detailed analysis on the strategic plan of CenITex. It is a shared services agency for Information and Communications Technology (ICT). This agency was set up by the Government of Victoria which is the democratic administrative authority of the Australian Victoria state. Formerly known as the Office of Shared Services, it was renamed CenITex signifying IT to be the center of excellence. Today, CenITex is providing these ICT solutions and services to six departments of the Victorian Government and the associated agencies and entities of the government(Harrowell, 2017). CenITex was created for the purpose of centralizing the ICT support to the agencies and departments of the Victorian Government on 16th July 2008. It is an enterprise owned by the state that provides services like application hosting, desktop services and the infrastructure required for the same. They provide complete ICT services for professional setups, workplaces and th e hosting services. The CenITex as an organization was formed to deliver an assortment of ICT services to the various departments of the Victorian Government (Chirgwin, 2013). Their aim is to provide their customers with reliable, easy to use, contemporary technology and to enable them to deliver the services expected and needed by the Victorian Community. They focus on responding to the needs of their customers in an efficient and time bound manner. They have a team of IT experts that aims at providing a resolution to all the IT woes of their customers to their satisfaction by taking ownership of the problem and getting it resolved. They also provide a platform that is absolutely secure and dependable so that the government agencies can do their work in a better way and deliver great services to their people. They proclaim themselves to be a part of the Victorian Government and they focus on delivering the best value for the cost that the government bears for their services (Bajkow ski, 2016). CenITex was about to go out of business and its operations were about to get outsourced in the year 2012 after it was rated poorly and a number of lags were discovered in their operations. They then went through an overhaul of not just the board and the members, but also the organizational policies. This resulted in the redemption of the organization that accounted for a loss of $25 million and $37 million respectively to accounting for a surplus of $8 million in the year 2016. The organization has come a long way and must continue with its improves strategic planning and service delivery in order to make a mark. References Bajkowski, J., 2016. Renewed CenITex out to sell itself after privatisation averted, Available at: https://www.governmentnews.com.au/2016/03/23370/ CenITex, 2015. Director Strategy and Governance: Position Description, Available at: https://www.cpsuvic.org/public_docs/CeneITex/Director%20Strategy%20and%20Governance.pdf Chirgwin, R., 2013. Beginning of the end for Cenitex, Available at: https://www.theregister.co.uk/2013/09/11/beginning_of_the_end_for_cenitex/ Cowan, P., 2015. Inside CenITex's years of tumult, Available at: https://www.itnews.com.au/feature/inside-cenitexs-years-of-tumult-406817 Coyne, A., 2015. Victoria cancels plans to outsource CenITex, Available at: https://www.itnews.com.au/news/victoria-cancels-plans-to-outsource-cenitex-405932 Dix, J. Lee, H., 2002. The process of strategic planning, Available at: https://fisher.osu.edu/supplements/10/1470/All_Articles.pdf eStrategyPartners, 2010. Sample strategic business plan, Available at: https://www.spmvv.ac.in/ecell/docs/business-models/1.pdf Fyfe, M., 2012. CenITex: the background story, Available at: https://www.smh.com.au/it-pro/government-it/cenitex-the-background-story-20121024-285ni.html Harrowell, A., 2017. Opinion: Whats wrong with CenITex?, Available at: https://www.computerworld.com.au/article/599463/opinion-what-wrong-cenitex/ Jim Rouse, P., 1999. Effective Strategic Planning: The Enterprise Foundation, Available at: https://my2.ewb.ca/site_media/static/library/files/403/the-enterprise-foundation-effective-strategic-planning.pdf LeMay, 2013. CenITex has no disaster recovery capacity, Available at: https://delimiter.com.au/2013/12/02/cenitex-disaster-recovery-capacity/ LeMay, R., 2012. Nepotism: Audit blasts CenITex culture, Available at: https://delimiter.com.au/2012/10/24/nepotism-audit-blasts-cenitex-culture/ Pearce, R., 2016. Transformed CenITex delivering wins for its customers, CEO says, Available at: https://www.computerworld.com.au/article/599539/transformed-cenitex-delivering-wins-its-customers-ceo-says/ Raman, S., 2012. How to write a strategic plan, Available at: https://www.hks.harvard.edu/ocpa/cms/files/communications-program/communications-workshops/workshop-handouts/RAMAN_strategic-planning.pdf State Government of Victoria, 2017. CenITex: official website. [Online] Available at: https://www.cenitex.vic.gov.au/